HANYS: Culturally Competent Healthcare Leadership

HANYS: Culturally Competent Healthcare Leadership

As health care communities become increasingly multicultural in nature, culturally competent healthcare leadership plays an undeniably critical role. Responsible health care professionals are aware of the cultural factors that may impact interactions and develop...
¿Está rescatando un proyecto con cuestiones culturales?

Rescuing a Project with Cultural Issues. Or Are You?

A German writer once said, Culture is a little like dropping an Alka-Seltzer into a glass – you don’t see it, but somehow it does something.” Whether we are working on a project overseas, participating on an international project team, selling a...
DC Library Association: Strategic Communications in Culture

DC Library Association: Strategic Communications in Culture

As librarians, we communicate with our users, staff, C-Level, patrons, and each other every day with a myriad of technological devices, languages, infographics, styles and tones. Why does it feel like we are all talking at cross-purposes? Whether communicating your...
Is That a “Yes-Yes” or a “Yes-No”?

Is That a “Yes-Yes” or a “Yes-No”?

Many communication exchanges seem simple enough.  You state a question clearly and succinctly, “Will the reports be finished by Friday?” and the answer comes back swiftly, “Yes.”  Then, you sit empty-handed in your office on Friday afternoon, playing these eight words...