As health care communities become increasingly multicultural in nature, culturally competent healthcare leadership plays an undeniably critical role. Responsible health care professionals are aware of the cultural factors that may impact interactions and develop appropriate skills to manage and lead effectively.
In this session for HANYS (Healthcare Association of New York State), presented by Jamie B. Gelbtuch, Founder and Principal Consultant of Cultural Mixology, participants will acquire knowledge and tools that will lead to an improvement in the quality of care delivered to a diverse range of patients.
When: October 17, 2013 at 10.00 am ET
Who should attend*?
(*This program is for HANYS’ members only.)
- Chief Operating Officers
- Chief Human Resource Executives
- Chief Nurse Executives
- Directors of Nursing
- Directors of Staff Development
- All staff with supervisory/managerial responsibility
Continuing Education Credits
The Healthcare Educational and Research Fund (HERF) is authorized to award 1.5 hours of Certified Public Health (CPH) continuing education credits to participants of the program.
This program has been submitted to the Human Resource Certification Institute for continuing education credit.