Culturally Competent Healthcare Leadership

As health care communities become increasingly multicultural in nature, cultural competency plays an undeniably critical role in leadership.  Responsible health care professionals are aware of the cultural factors that may impact interactions and develop appropriate skills to manage and lead effectively.  In this session, presented by Jamie B. Gelbtuch, Founder and Principal Consultant for Cultural Mixology, participants […]


Strategic Communications: Technology, Generations and Cultures

As librarians, we communicate with our users, staff, C-Level, patrons, and each other every day with a myriad of technological devices, languages, infographics, styles and tones. Why does it feel like we are all talking at cross-purposes? Whether communicating your value to a VIP or just trying to stay in touch with your multi-generational staff, […]